We want you to be happy every time you shop with us, but if you ever need to return items then we’re here to make things as simple and straightforward as possible.
Thinking of returning an item?
When returning an item to us you will need to complete the returns document from the link below, place this back in the envelope with the item and return to:
To find out if your item is eligible for return please see below, items can be returned for the following reasons:
1. Damaged during delivery
3. Wrong Item
All purchases must be returned in its original packaging within 14 days of receipt. Postage will be refunded for goods damaged in transportation or defective. For other returns a full refund will be given for the items returned by excluding postage costs.We do recommend that when returning any items that they are sent with proof of purchase.
On receipt of your returned goods a credit adjustment will be made on the credit or debit card account used as payment for the original order. Please allow two weeks for the adjustment to be made onto the account.
For a copy of a refund request form please click here.
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