How to use the Shop

In order to purchase an item through the publications shop, you must firstly register and create an account by clicking here.

If you have previously registered on the publications shop, please click the Log in to my account.Log In link on the side panel and enter your e-mail address and password.

Once you have opened an account or logged in, you can then add the items you wish to purchase. Once you have completed your selection please select checkout. You will then be asked to check your details. Please note that if you have ordered free-of-charge items the system will show "pay with credit card using WorldPay", please select proceed, your credit card details will only requested for chargeable items.

You will then be asked to confirm the shipping costs by selecting proceed, then your shipping address will be confirmed. Please check all of the details and add any additional information in the relevant boxes, if required and select "Make the Order".

If your order is chargeable you will now be directed to WorldPay for credit card payment to complete your order. Please do not close your order at this point as this will cancel your items and delivery cannot be arranged.

If you wish to order downloadable items these are available immediately via your account. To download these items simply select "My Account", while logged-in. If necessary enter your e-mail address and password. Your downloadable items are available on the first page below your order details (you may need to scroll down the page to see all items).

If you have ordered items that are due to be posted to you these will be dispatched in-line with our shipping policy click here.

Information regarding eBooks can be found here.

If you require any further assistance, please contact our Customer Service Team on telephone number 0116 263 4700.